COVID-19 Community Updates
Our commitment to the health and wellness of our customers, our community and our team is at the heart of everything we do; never more so than in these challenging times. We are adhering to the advice and recommendations of the Australian Government, all State and Territory Governments, local health authorities and the World Health Organisation, as well as monitoring the decisions of all local and domestic sporting competitions.
We have already taken a range of precautionary measures across our offices and warehouses and will continue to actively review and respond as necessary. This includes preparing our teams to respond quickly to any emerging situation should it occur to best ensure the health and safety of everyone involved.
There is no doubt the situation will evolve in the days and weeks ahead. We will move quickly to follow any updates in the official advice from government and authorities, as the health and wellbeing of everyone is our number one priority. We want to assure all our valued customers that we are doing all we can to ensure our service does not stop; that we are still able to get your orders out to you as quickly and seamlessly as possible.
**Please note, we are temporarily changing our delivery processes to ensure we continue to offer an essential service whilst keeping our communities safe & connected. Due to increased demand & volume of online orders, we are experiencing some online delivery delays. With this we have temporarily suspended express shipping as a shipping option. We also ask that you please allow additional time with standard shipping & an additional 10 working days for Internationally Shipped parcels due to additional delays with the international shipping customers processes.**
You can check your order status by clicking ‘Track My Order’ at the top of this page or by logging in and selecting ‘My Orders.’
We have already taken a range of precautionary measures across our offices and warehouses and will continue to actively review and respond as necessary. This includes preparing our teams to respond quickly to any emerging situation should it occur to best ensure the health and safety of everyone involved.
There is no doubt the situation will evolve in the days and weeks ahead. We will move quickly to follow any updates in the official advice from government and authorities, as the health and wellbeing of everyone is our number one priority. We want to assure all our valued customers that we are doing all we can to ensure our service does not stop; that we are still able to get your orders out to you as quickly and seamlessly as possible.
**Please note, we are temporarily changing our delivery processes to ensure we continue to offer an essential service whilst keeping our communities safe & connected. Due to increased demand & volume of online orders, we are experiencing some online delivery delays. With this we have temporarily suspended express shipping as a shipping option. We also ask that you please allow additional time with standard shipping & an additional 10 working days for Internationally Shipped parcels due to additional delays with the international shipping customers processes.**
You can check your order status by clicking ‘Track My Order’ at the top of this page or by logging in and selecting ‘My Orders.’